Now booking onboarding for Q4

IT that keeps your business moving.

Nexus runs the help desk, the network, the security and the cloud for growing teams of 10 to 250 people, so your staff stop losing hours to tech problems.

  • 24/7 monitoring
  • 15 minute response
  • Certified engineers
  • No lock-in contracts

Everything your team plugs into, handled.

Use one service or the full stack. Every plan includes a named engineer who already knows your setup.

Managed IT

Help desk, device setup, patching and backups, run to a service level you can read in plain English.

Cybersecurity

Endpoint protection, email filtering, staff phishing drills and a response plan before you need one.

Networking

Office Wi-Fi that holds up, secure remote access and site-to-site links, designed and cabled.

Cloud

Move email, files and apps to the cloud without downtime, then keep the monthly bill honest.

Web development

Fast company sites, portals and internal tools, built by the same team that supports them.

Training

Short, practical sessions on security habits, cloud tools and everyday troubleshooting, for staff or for your own in-house IT person.

  • Phishing awareness workshops
  • New starter IT inductions
  • Admin skills for your IT lead

Live in four steps, usually inside three weeks.

No big-bang switchovers. We move one thing at a time and tell you what is changing before it does.

  1. 1

    Audit

    A free review of devices, accounts, backups and risks. You get a short report, not a sales deck.

  2. 2

    Plan

    A fixed scope and price, ordered by what reduces risk first. You approve every line.

  3. 3

    Onboard

    We install monitoring, tidy accounts and brief your staff on who to call and how.

  4. 4

    Improve

    Monthly reviews of tickets, spend and security, with one clear recommendation each time.

98.7%

tickets solved first time

12 min

average time to resolution

340+

teams supported

99.99%

uptime across managed systems

Flat monthly pricing. No surprise invoices.

Prices are per month for up to 25 users. Add users any time at a fixed rate.

Essentials

For small teams that need a reliable help desk.

$490/month

Billed monthly

  • Business-hours help desk
  • Device monitoring and patching
  • Daily cloud backups
  • Quarterly review
Start with Essentials

Scale

For multi-site teams with compliance needs.

$2,900/month

Billed monthly

  • Everything in Growth
  • Dedicated engineer on call
  • Cloud cost and security audits
  • Incident response retainer
Talk to us about Scale

What changes when IT stops being a problem.

Placeholder quotes from fictional clients. Replace with your own.

We went from losing a morning a week to printers and passwords to not thinking about IT at all.

Maya Okafor
Operations lead, Brightwater Legal

The cloud move happened over a weekend and nobody noticed on Monday. That was the whole brief.

Tomas Lindqvist
Director, Harbor & Pine Logistics

Their phishing drill caught three of us in week one. Nobody has clicked since. Worth it for that alone.

Priya Raman
Finance manager, Corvid Studio

Questions we hear before signing.

Not here? Ask us directly and an engineer will reply within one working day.

Do we have to sign a long contract?

No. Plans run month to month. Annual billing saves 20% but you can still leave with 30 days notice.

Can you work alongside our in-house IT person?

Yes. Many clients use us for monitoring, security and out-of-hours cover while their own team handles day-to-day requests.

How fast can you start?

The audit usually happens within a week of your enquiry. Most teams are fully onboarded within three weeks.

What happens if something breaks at 2am?

On Growth and Scale, monitoring pages an on-call engineer who starts work within 15 minutes. On Essentials, critical issues are picked up at the start of the next business day.

Do you support Mac, Windows and Linux?

All three, plus iOS and Android phones. We standardise where it helps and leave alone what works.

Tell us what is slowing your team down.

Send a few details and get a fixed-price quote within one working day. The first audit is free.

We reply within one working day and never share your details.